Privacy Policy
Last updated: March 2026
1. Data Collected
We collect information you provide when creating your account: first name, last name, phone number, email address, delivery addresses, and transaction history.
2. Data Usage
Your data is used to process your orders, calculate shipping costs, send you notifications about your package status, and improve our services.
3. Storage and Security
Your data is securely stored with encryption. Passwords are hashed and never stored in plain text. We use HTTPS connections for all communications.
4. Data Sharing
We do not sell or rent your personal data. We share the minimum necessary information with the sub-processors that operate the service: payment providers (Stripe, PawaPay), messaging and email providers (WhatsApp/Meta, Infobip, SendGrid), and our cloud and storage host (Digital Ocean). Each processes data only to deliver the service on our behalf.
5. Your Rights
You have the right to access, modify, delete, or request portability of your data. Contact us to exercise these rights.
6. Cookies
We use essential cookies for the operation of our platform. No advertising cookies are used.